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FAQs

Do you have a question needing to be answered? Why not read through our Frequently Asked Questions here in case it has already been answered! You may also find your answer on our Terms & Conditions Page.

When will I receive my order?

Our orders can take up to 7 working days to be sent out. Our orders are sent 1st class, so should be with you within 2 days after it has been sent. If after 14 working days you still haven’t received your order, please contact me so I can send you your proof of postage for Royal Mail and hopefully we can track it down together.

I am international – can I still place an order?

Of course you can! We send orders worldwide, but please bear in mind that international orders may take a little longer to arrive.

Can you do custom orders?

I can indeed. If you have a specific inserts in mind you would like me to design, then just email me and we can get something going!

I have put the wrong address/email/contact details on my order! Help!

Providing the order hasn’t already been sent, I can update anything you need me to. Simply email info@deskorators.co.uk with your up to date information and everything will be changed for you.